Work. More specifically, no one knows what's going on. No one. I work for an internet company that doesn't offer shopping cart. Well, let me rephrase, you can't have a shopping cart under "yourdomain.com." How elementary is that? To top it off, we can't even "commit" to when we will as VP A and VP B and VP C haven't yet hashed out our "ecommerce strategy." This isn't hard. I can automate the install of an OSS shopping cart package in probably less than a week. But, see, we need to take something dumb simple and wrap all of this corporate-esque shizat around it... why?
I'm 160% convinced that companies that are A) public or B) employ over 100 people are crap. From top to bottom crap. This includes my employer. When the focus goes from customer happiness to Wall Street, or you can't expect to see the same person behind the desk every day, you lose something.