ESPN+ (Now ESPN Select) Question

[msw2112]

I have subscribed to ESPN+ for the last few years.  I believe they've rebranded it as ESPN Select.  The issue that I have is that some Sabres games are not showing up for me.  I see many other NHL games.  I try my TV (via Roku), my phone, my tablet, and the game doesn't show up.  Today's Sabres-Hurricanes didn't show up during the game for me, and hours later, it's still now showing up in the "On Demand" section.  I live in the West, nowhere near the Buffalo or Carolina markets, so it's not a blackout situation.  Plus, blacked out games still show up with an icon that has "BLACKED OUT" written across it.  I have logged out, logged back in.  Refreshed.  Uninstalled and reinstalled the app. Nothing works.  This is the 3rd or 4th time this has happened this season and I'm getting very frustrated.  I look forward to watching Sabres hockey (frequent poor play notwithstanding) and pay an extra fee for a service that's supposed to provide it, and it's sometimes just not there.

Two questions:  1)  Do others experience this problem?  2) Did others have any trouble seeing today's Sabres-Canes game?  Can you see it now, in the "On Demand" area (I still can't).  If you have experienced this and know how to fix it, please let me know.  I called ESPN and spoke to someone who was very nice, but had no answers for me.

I had no issues with the Chicago game on Friday night or (unfortunately) the Calgary game earlier in the week.  I also had no issues with the Edmonton and Detroit games.

Thank you for your help!

Edited 10 minutes ago by msw2112

[shrader]

Are you using a vpn or something trying to mask or change your location?