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hockeymom

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  1. Complaint Thursdays

    in The Aud Club

    Posted

    11 hours ago, LTS said:

    One of my dogs has been officially diagnosed with a tumor... This dog does not get upset about how the Sabres play, so she means a lot to me. (The other dog, her sister, also does not get upset, but this isn't about her.)

    This sucks.  But what sucks more is just how impersonal the vet has been about this whole situation. They've been a good vet but in the past year or two their quality of service has declined greatly.  This will be our last time ever dealing with them.  Not only them, but they needed an ultrasound done but the "traveling" doc who does them is only there on Thursdays and we're not allowed to be in the waiting room even while the ultrasound occurs?  Damn right I asked for an image from the ultrasound before I pay that bill.

    Oddly enough, had the same experience with our dental practice. They'd been great but the past two years they've seen massive turnover and every visit feels impersonal. Then, they try to sell you snake oil.  Like some new owner took over and decided that trying to sell BS services and pushing unnecessary treatments is a great way to improve revenue while also treating customers like garbage.

    Sure sign I am getting too old at this point.

    But... I really want my dog to be better.  Nothing else matters... not right now.

    Try VCA.  I see there are two in North towns. In Virginia we were in the room while the radiologist told us what he saw. The VCA closest to us uses the traveling vet.  We went to the larger 24-7 VCA. I think they both cost the same, expensive.

    Good luck.

     

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