‘Lastly, Terry, be a hands on owner: Walk the halls and concourses, greet the fans, hang out while they are waiting in line to buy a beer. Nothing engenders more support amongst the fans (and ticket buyers) than just being one of the guys–someone who cares about the fans. Oh, and drop by the pressbox and talk to the reporters who cover your team. Lower tier, seat 4–the Artvoice chair. We’d love to meet you. And to pass along somemore great ideas.’
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